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Posts from July 2018.

Earlier this month, California’s highest court ruled that Yelp did not have to remove defamatory posts despite having been ordered to do so.  In the plurality opinion, the California Supreme Court held in Hassell v. Bird that Section 230 of the Communications Decency Act of 1996 (“CDA”) immunized Yelp from the “take-down” order.1

The Hassell case started with lawyer Dawn Hassell suing ex-client Ava Bird for defamation. Bird--using a pseudonym, but otherwise giving away her identity--had posted negative comments about Hassell’s legal service on Yelp. Bird did not defend against the suit and Hassell obtained a default judgment. That judgment included language requiring Yelp, who was not named as a party in the suit, to remove the negative posts. At the trial and intermediate-appellate courts, Yelp unsuccessfully sought to set aside the take-down order on the grounds that Yelp was denied due process and immunity protections under Section 230 of the CDA. For Yelp, third time was the charm: on appeal to the highest court in California, and re-asserting the same arguments as those raised in the lower courts, Yelp succeeded in setting aside the take-down order.